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Integrations

Inbound and forwarding

Receive email on your verified domain and route it to inboxes or webhooks with Taifa Mail forwarding rules.

Taifa Mail can receive mail on your verified domains and fan each message out to one or more destinations: other inboxes, or your own webhook endpoint.

Use cases

  • Run support@ or hello@ and forward to the right teammate.
  • Turn replies into webhook payloads for your helpdesk.
  • Store mail in hosted mailboxes and read it in webmail.

Step 1: Verify your domain

Inbound runs on the same verified domains you send from. See Domain setup.

Step 2: Add a forward rule

  1. In the dashboard, open the forwarding settings and create a rule.
  2. Match a source address, for example support@health.go.ke.
  3. Add one or more destinations: an email address, a webhook URL, or both.

Step 3: Receive

Matching mail is relayed to your inbox destinations, and POSTed as signed JSON to any URL destinations. URL deliveries fire the email.inbound.forwarded webhook event.

Forwarding setup and the rule model are covered in Forwarding. Hosted mailboxes are accessed through webmail or the /v1/inbox API. ICT administrators can inspect routing in Developer → Email Logs.

Next steps

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